Tickets: terms and conditions

By paying for your tickets online, you are agreeing to:

• ABIDE by the 'Conditions of Sale' applicable to your application. These are reproduced below.
• COMPLY with the following declaration:

1. I accept that if there is no play or play is curtailed there will be no refund of money - apart from when the 'Cancellation of Play Due to Rain' system comes into operation. (For details see 'Cancellation of Play Due to Rain')  
2. I accept that if my remittance is not received by the AELTC by the due date shown on the slip the offer of tickets will be withdrawn and the tickets will be re-allocated.
3. I confirm that the tickets are intended for my own use as the original purchaser and I am prepared to provide identification on request at any time.
4. I confirm that this is my only application and that I accept the Conditions of Sale applicable to this application.
5. I will ensure that the tickets will not be advertised or sold whether on the internet, in newspapers or elsewhere.

CONDITIONS OF SALE

Tickets will be issued at the discretion of The All England Lawn Tennis Club (Championships) Limited ("AELTC") and its authorised agents for The Championships 2015 on the following Conditions:-

1. Tickets shall not be resold or transferred (save as mentioned in 2 below) and shall not be purchased or obtained from or through any person, commercial agent, company or otherwise than directly by the applicant from the AELTC or its authorised agent. Any ticket advertised for sale will be void.
2. If more than one ticket is issued to an applicant those tickets may be used only by the applicant and the person intending to accompany that applicant to and at The Championships. The provision of such ticket by an applicant to such person without payment shall not contravene 1 above.
3. Tickets are issued subject to Conditions of Entry established by the AELTC from time to time and the AELTC shall be entitled to refuse admission to any ticket holder in reasonable circumstances and shall give written reasons if requested. A copy of the full Conditions of Entry currently in force is available on the Official Website of The Championships and is also available on application.
4. Any ticket obtained in breach of these Conditions shall be void and all rights conferred or evidenced by such ticket shall be nullified. Any person seeking to use a ticket obtained in breach of these Conditions in order to gain or provide entry to or remain at The Championships will be a trespasser and will be ejected and liable to legal action.
5. Tickets remain the property of the AELTC at all times.
6. Applications may be made for a maximum of 2 tickets for either Centre Court or for No.1 Court or for No.2 Court or for No.3 Court. The Declaration accompanying the application must be signed personally by the applicant and payment must be made by the applicant only. In the case of online acceptance, only the applicant is permitted to complete the acceptance form. The Declaration may be signed, or the online acceptance completed, and the tickets paid for, by someone other than the applicant provided that person has (and provides a copy with the Declaration) a formal power of attorney. No applicant (or person intending to use any ticket applied for) may submit any other application. Only one application per household will be accepted.
7. Tickets issued are for the sole use of the applicant and any person intending to accompany the applicant in accordance with paragraph 2 above. In the event that the applicant does not wish to or is unable to use any tickets issued to them it is a Condition that the applicant must offer to return the tickets for a refund to the AELTC. Whilst the AELTC will normally accept and refund the price of such tickets (provided that the tickets are returned at least 24 hours before the date for which such tickets are valid), the AELTC shall not be bound to do so. Where an applicant wishes to cancel before tickets have been despatched, the AELTC will issue a full refund subject to an administration charge of £10 which it reserves the right to levy.
8. The position of the seats allotted to each applicant will be determined by ballot.
9. The result of the ballot shall be entirely at the discretion of the AELTC whose decision in all matters relating to the ballot shall be final. The AELTC must reserve the right to cancel the ballot if, due to reasons beyond the AELTC's control, there are not sufficient tickets available to justify holding such a ballot.
10. In the event of any curtailment or cancellation of play due to any cause (other than negligence of the AELTC) other than rain, it is regretted that no refund of money can be made. See General Information - paragraph 3 - for details of the 'Cancellation of Play Due to Rain' system.
11. The AELTC reserves the right to change the programme without notice where it is reasonably necessary to do so. NB - Tickets are for the court specified on the date shown and entitle the holder to entrance to that court and not to view any particular match or round of matches. Matches may be moved from one court to another.
12. By applying for tickets, applicants warrant that they have never been refused entry to The Championships or been ejected from the premises, and further warrant that they have never sold or advertised for sale tickets in breach of The Championships' terms and conditions. The AELTC reserves the right to cancel tickets for applicants found to be in breach of this policy.
13. The AELTC reserves the right to change these Conditions from time to time. Where such change materially affects the rights of the purchaser, the purchaser will have the right to a full refund.

GENERAL INFORMATION

1. If original tickets are lost, duplicate tickets may be issued to the original successful applicant at a charge of £12 per ticket. Duplicate tickets then take priority over the originals in use of the seats.
2. Babes in arms and children under 5 will not be allowed into Centre Court or No.1, No.2 or No.3 Courts, or Courts 12 or 18. Children under the age of 16 must attend with an adult and be supervised appropriately.
3. Cancellation of Play Due to Rain

Details of the Raincheck policy introduced in 2001 are as follows and apply to all 13 scheduled days of The Championships, including the final Sunday.

i. If there is less than one hour's play because of rain on the court for which tickets have been bought, the original purchasers of the tickets for that court on that day will be refunded with the amount which they paid for those tickets - the maximum refund payable will be the face value of the tickets for the day concerned.

ii. Purchasers of Grounds Passes at the turnstiles (except those purchased after 5pm) will be eligible for a full refund if, due to rain, the average amount of play on those courts accessible with a Grounds Pass and for which play was originally scheduled is less than one hour.

iii. If there is more than one hour's play, but less than two hours' play, refunds will be limited to half the amount paid.

iv. The Referee's decision on how much play has taken place will be final.

v. Only the original purchasers are eligible for refunds under this policy. Refunds will be paid out automatically for tickets bought in advance, but tickets bought at the turnstiles (prior to 5pm only) should be returned without delay to: The Ticket Office, AELTC, "Raincheck", PO Box 98, London SW19 5AE.

vi. In view of the numbers that could be involved, please do not call at the AELTC's Ticket Office or telephone the AELTC.

vii. Tickets purchased at the Ticket Resale kiosk are not covered by this policy as the monies are passed to charity.

viii.Separate terms and conditions apply a) to Debenture Holders as notified by The All England Lawn Tennis Ground plc and b) to any extra days of play.

Important note:

Refunds are calculated as defined above and using the Referee's record of how much play has taken place on any given day. It is this official figure which determines whether or not customers are entitled to refunds, rather than the amount of play which an individual spectator may have seen.

The early rounds of The Championships are played on Days 1 to 7. The provisional programme for play is here. 

On the last three days on No.1 Court, there will be a full programme of play; it will comprise Juniors' and Invitational matches, with the possibility of Championship Doubles Semi-finals. The Committee of Management will adhere as closely as possible to this programme but is unable to guarantee that it will be maintained in its entirety because of weather, injury etc., during the course of the tournament.

Conditions of Entry

Entry to the Grounds of the All England Lawn Tennis Club requires a valid ticket, authorised voucher or pass issued by or on behalf of The All England Lawn Tennis Club (Championships) Limited  (“AELTC”), which must be retained at all times and implies acceptance of the following conditions which have been established for the safety and enjoyment of all our visitors and may be amended from time to time:

SECURITY
The AELTC reserves the right to limit items which may be brought into the Grounds and to search bags, vehicles and the person before granting entry to the Grounds and other specific facilities within the Grounds.

PROHIBITED ITEMS
The following items are prohibited from the Grounds:  

1. Any bag exceeding 16" x 12" x 12" (40cm x 30cm x 30cm);        
2. Hard-sided items of any size;
3. Any item which may be interpreted as a potential weapon including sharp or pointed objects (e.g. knives, large corkscrews) and ‘personal protection’ sprays;
4. Large flags (over 2’ x 2’), banners, rattles, klaxons or oversized hats;
5. Any objects or clothing bearing political statements or commercial identification intended for ‘ambush marketing’.
6. Selfie sticks.

Visitors in possession of prohibited items may be refused entry or ejected from the Grounds. Prohibited items may be left in the Left Luggage facilities outside the Grounds or handed to AELTC security staff for disposal.

ALCOHOL AND REFRESHMENTS
Alcohol may be brought into the Grounds but is limited to the equivalent of one bottle of wine or two 500ml cans of beer per person. The consumption of alcohol is permitted only in public bars and other authorised areas. Glass drinking vessels may not be used on the Show Courts; all drinks taken onto the Show Courts must be covered to avoid spillage. Hot and/or strong smelling food may not be taken onto the Show Courts. The AELTC reserves the right to refuse entry to the stands of any court to anyone carrying alcohol and to ask anyone drinking alcohol in the stands to leave.

BEHAVIOUR
The use of any annoying or dangerous behaviour, foul or abusive language or obscene gestures, the removal of shirts or any clothing likely to cause offence and the climbing onto any building, wall or other structure/equipment and the use of wheeled footwear is forbidden and may result in ejection from the Grounds.

COURTS
Unauthorised persons are not permitted on the courts at any time.

PHOTOGRAPHY AND FILMING
The use of photographic equipment must not inconvenience any other person in the Grounds. Still photographs, film, videotape or other audio-visual material recorded within the Grounds may not be sold or used commercially in any way whatsoever unless authorised by the AELTC and may be confiscated by the AELTC  if such sale or commercial use is suspected. AELTC shall own all intellectual property rights in materials taken or recorded in the Grounds. 

MOBILE TELEPHONES, TABLETS, COMMUNICATIONS DEVICES AND RADIOS
The use of mobile telephones, computers, tablets or other electronic devices, communication devices, audio-visual equipment or radios must not inconvenience any other person in the Grounds; in particular they must be SWITCHED OFF in and around the courts in play. Personal headphones must be used when listening to radios inside the Grounds. Betting is prohibited in the Grounds at all times.

TICKETS
Championships tickets may not be bought, sold or distributed without lawful authority.

FILMING AND BROADCASTING AT THE CHAMPIONSHIPS
During the Wimbledon fortnight, various filming, photography and broadcasting takes place. By your presence at The Championships, you grant your permission for your likeness and voice to be included in pictures and/or on film and their exploitation and advertising without compensation or credit.

The AELTC reserves the right for its authorised employees, agents, contractors and police officers to remove from the Grounds any person who contravenes the above 'Conditions of Entry' and any person whose presence and/or behaviour in the Grounds could reasonably be construed as dangerous, a nuisance or annoyance to any other person in the Grounds.

AS OF SEPTEMBER 2014